Our vision is:
Transform the standard of service within the care industry, by providing an unrivaled and personalised service to care homes throughout the UK
Our mission is:
Providing a reliable, responsive, and accessible service to each and every one of our customers: we ensure you have exactly what you need, when you need it, giving you extra time to care.
Customer service focussed
We operate a customer care program with a 100% focus on proactivity and communication to meet your needs.
- Order choice (online, email, or phone) with scheduled reminder service
- Same day issue and returns resolution
- Proactive assistance in sourcing non-stock products
- Guidance on the use and suitability of our products
- Keep you informed of guidance and legislation changes
Andway Healthcare's Latest Products & Services //
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Latest News //
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Alzheimer's Society Memory Walk
Some members of the Andway team completed the Memory Walk for the Alzheimers Society on Saturday 1 September. Grace, Lydia, and Jayne strode out in the fabulous sunshine at Knavesmire York Race Cours...
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Is ‘sanitised’ the new normal?
As a supplier to the care home sector, our world is very much focused on helping our clients through the ever-changing landscape of PPE usage, new sanitisation requirements, and coping with Covid-19&n...
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Andway adapts procedures in response to PPE product demand
As a market-leading supplier of care home solutions, Andway Healthcare has a commitment to its clients and has responded to recent requests promptly. In the wake of the Covid-19 pandemic, many care h...
Read More >>Reviews & Testimonials //
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"The sister of one resident who has been here just three weeks has said her brother is already looking much healthier – and the food he receives must play a big part of that improvement"
Paul Swithenbank
Founder Chairman and Chief Executive, The Willows, Blackpool
